Professional Services
You’re busy. We understand! That’s why we have a wide range of professional services to maximize your return on investment.
Needs Assessment
We provide a current review of workflow processes and constraints. Determine your current needs by outlining your operational challenges, goals and success factors and help you determine your quantitative targets and goals for post solution outcomes.
Solution Design
We will formulate a solution designed specifically for your organization through the introduction of your industry’s best practices and decades of expertise. We will assist with technical and functional systems design, outline needed integrations, and recommendations on how to leverage your current systems.
Customization
Our customization efforts ensure the results will achieve your goals and outlined solution design including application development, adaptions to existing applications, system integrations, and creation of custom reports, views, or analytics.
Implementation
Our professional services team, consisting of professional project managers, implementation engineers, software solution engineers, certified technicians and customer service, will engage with your staff for the delivery of your solution to ensure the delivery is successful.
Continued Support
We can also help prepare for existing system upgrades and other changes within your organization or ensure that other deployed technologies will be compatible with your solutions. This assessment may consist of:
• Review of the existing utilization of the solutions deployed
• Recommend improvements and changes to maximize efficiency.
• Post-solution performance measurements
safety/ security
We provide several options to enhance safety including video surveillance, door access, staff duress and infant protection.
data / networking
Network infrastructure, including voice and data security. We offer network design, data security, disaster recovery, and more.
enterprise
Whether you have a single campus or multiple locations, we have options to provide enterprise level support.
cloud services
We have a variety of hosted options for phones, data and mobile device management.
Phone
800-433-6208 – 24/7
Hours
Monday to Friday, from 8:00 am to 4:30 pm.
CHAT
Monday to Friday, from 8:00 am to 4:30 pm.