telephone / communication
We offer on-premise and hosted phone systems, including call center options, unified messaging, interactive voice response,and call management.
IT & Managed services
Full hosted and remote managed IT functions including network infrastructure, data security, business continuity, and disaster recovery.
We offer a variety of technology options including video surveillance, door/entrance access, duress/panic systems, mass notification, overhead paging, and off-site data backup.
Leverage communications and mass notification for security and normal notifications. Multiple levels of notification available and will work with on-premise or cloud based systems
Barcoding & scanning
Whether you need to capture data at a point of sale, production line or warehouse, we have printers, scanners and mobile computers made for your environment and application.
From loyalty and access cards, inventory control and food safety to task management and staff communications, we have industry leading technology to enhance your guest’s experience.
We have business communication platforms that deliver voice, messaging, mobility, presence, conferencing, collaboration and applications at a single site or global multi-site offices.
We have a variety of cloud services including virtual servers, backup solutions, hosted phones, exchanges, Office 365, mail archiving, encryption and mobile device management.
Not every client has the same needs, so not every solution should be the same. We understand the ever changing demands placed on businesses. We evolve and change our technology portfolio to meet your organization’s specific needs.
We Will Lead The Way
Ideacom Mid-America has a proud history of innovative technology. For over 64 years, we have lead the Midwest in business communication solutions. We are a continually evaluating our portfolio of products and services to ensure we have the industry’s best communication technology.
Dedicated to Quality
Our team of consultants, engineers, project managers, design & education coordinators, certified technicians and customer support all work together to ensure your solutions are working for you. We back up our solutions with 24/7 service and support.