ABOUT US

ideacom mid-america is the midwest’s most trusted technology solution provider. 

Contact Us

We have over 64 years of experience in helping healthcare, senior living, education, hospitality and business organizations succeed in improving your communication and technology to better achieve your goals. Our focus is finding areas where your organization could be more productive and successful and then helping you create the technology path to get there.

consult

We aren’t out to sell you a product.  Our goal is to consult with you, find out your pain points, review the technology and communication options that are available, how we can use existing infrastructure and then propose a complete solution, created for you, your time frame and budget that will get you the results you want.  

design

Our sales engineers, project managers, and design & education coordinators (DECs) will design the best solution based on your needs.  Once engineered, the project manager will manage every aspect of your project from kick-off to installation. 

install

Our certified technicians in concert with your project manager will install all the components of your technology, thoroughly test each device and make sure that everything is ready to go by your go-live date.

service

Once your system is installed, we provide customized technical documents and complete education and training so that you achieve the most out of your solutions.  We continue our ongoing relationship to make sure that you have everything you need, working as intended.  Should you ever need service, have an issue, want to move, add or change any of our technology; our customer service department will be there to take care of you.  We also provide 24/7 service should you have an emergency.  Regardless of what you need, one number is all you have to remember – 800-433-6208.